1. Overview We want you to be completely satisfied with your purchase. If you are not satisfied, please review our refund and return policy below.
2. Return Eligibility
- Items must be returned within 5 days of receiving your order.
- Products must be unused, in original packaging, and in the same condition as you received them.
- Certain items, such as below, are not eligible for return
- The product is damaged, or you have received the incorrect item.
- The product’s seal is broken upon delivery.
- The product has expired before its delivery.
- No items would be returned or refunded if they are bought in sale period or on any promotion offer.
3. Return Process To initiate a return, please follow these steps:
- Contact our customer service team at care@anadi.co.in /+91 – 9971833351 to request a return authorization.
- Once approved, package the item securely and include your order number and reason for return.
- Ship the item to the following address:
Anadi Seva Prakalp
Ballabgarh-Sohna Road, Opp Haryana Gramin Bank, Village Pali, Faridabad Haryana – 121004
4. Refunds
- Refunds will be processed within 5days after we receive your returned item.
- The refund will be issued to the original payment method used at the time of purchase.
- Shipping fees are non-refundable, unless the return is due to an error on our part.
5. Exchanges If you received a defective or incorrect item, please contact us at care@anadi.co.in / +91- 9971833351. We will provide instructions for an exchange at no additional cost.
6. Damaged or Defective Items If your item arrives damaged or defective, please notify us within [X days] of receipt. We will arrange for a replacement or refund as appropriate.
7. Contact Us For any questions or concerns regarding returns or refunds, please reach out to us at: care@anadi.co.ins at care